WordPress maintenance and support packages
- Recreational
- Active
- Athletic
| Recreational | Active | Athletic | |
€365 /year | €730 /year | €1095 /year | |
| One time onboarding fee To each package a 199 euro onboarding fee is added, which includes the following services (See FAQ) | €199 | €199 | €199 |
| Maintenance | 6 programming hours 6 support hours | 18 programming hours 18 support hours | 30 programming hours 30 support hours |
| Backups 4 Weekly backups stored offsite | |||
| Speed optimization | |||
| Updates Every 3 months core, plugins and themes, when possible (Using included hours) | |||
| Support | Support | Priority support | Priority support |
| Ecommerce support Update prices, products, campaigns (Using included hours) | |||
| Monitoring | |||
| Hosting support DNS, email, web, ftp management from providers control panel (Using included hours) | |||
| Reports Beautiful monthly reports | |||
| Expert advisers We will help you with your website strategy and issues | |||
| Bulletproof security We got your back with a $80 top rated plugin | Buy Now | Buy Now | Buy Now |
FAQ
1Why work with us?
Because we offer:
- Priority support
- Premium plug-ins included in packages;
- Free maintenance for NGOs, so part of our profit is returned to the community;
- Excellent feedback from our clients
2Onboarding fee
- Analysis of website - worth 36 euros - FOR FREE before the 30th of November 2020.
- Taking over administration + hosting of site
- Automatic ripted backup configuration
- Making a copy of the site for maintenance
- Resetting website access
- Upgrading WordPress
- Upgrading the plugins
- Securing site
- Optimizing loading speed
- Configuring website monitorization
3How do we classify support and maintenance hours?
Programming hours will be used to:
- Designing banners
- Installing modules and new functions
- Updating WordPress/plugins - if modifications in the source code are not needed
- Promotions, campaigns
- Updating text content
- Updating image content
- Updating WordPress/plugins - if modifications in the source code are not needed
4How we do speed optimization?
- Image optimization
- CSS/JavaScript optimization
- Compression
- Caching
- WordPress cleanup
- For performance optimisation we use one of the best plugins valued at $40
5What happens if I exceed the number of hours?
Each package includes a set number of hours for programming services and another set of hours for support services. In case the number of hours included in your package are exceeded, you will be contacted by a member of our team.
Depending on the package of your choice and your needs, we’ll advise you how to proceed. You can either upgrade your package to have more hours or you can pay for the extra hours separately.
6How do I know what the hours are used for?
When signing your contract, you’ll receive special access to a system designed for WPfitness clients, where you’ll get to see the number of received hours and how they were utilized. As a bonus, we’ll send you monthly activity reports via email.
7What can I do if my website was hacked?
Feel free to contact us, so we can help. For fast assistance and communication that will yield results, please have your login details of your website and hosting at hand. Once you’ve signed the dotted line and you’ve supplied the necessary login details, we can resolve the issue.
